Genentech – GNE Remind SMS Terms & Conditions

This program is being sponsored by Genentech (the "Program").

Program Period: August 2014 - ongoing

How does it work?

Sign up for GNE Remind from Genentech by texting ACT to shortcode 60636. You may receive up to 4 messages per month. Message & data rates may apply. Reply HELP for help. Reply STOP to cancel.

Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

What if I experience a drug side effect?

Please do not include any side effect information in your text messages. Please report any side effects to Genentech Drug Safety at 1-888-835-2555. Additionally, you can report side effects of any prescription product directly to the FDA at 1-800-332-1088 or by visiting http://www.FDA.gov/medwatch

Participant Requirements

You must have a wireless device of your own capable of 2-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

Participant Opt-Out or HELP

You may opt-out from participating at any time. Text STOP to 60636 or reply STOP to any message to opt-out. For HELP text HELP to 60636 or reply HELP to any message (message & data rates may apply), go to www.gene.com/contact-us, or email patientinfo@gene.com. You can also call us toll free on 1-800-228-3672.

Notices

Costs: You will be charged the standard text messaging fee charged by your wireless carrier for each message you send or receive, in accordance with the terms of your cellular subscription plan. Other carrier-specific rates may apply, depending on your individual wireless pricing plan, in accordance with your wireless customer agreement. You are responsible for all applicable taxes. Consult your wireless service provider regarding their pricing plans.

Participating Wireless Carriers:

Verizon Wireless, AT&T, T-Mobile®, Sprint, Boost, Alltel, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, C Spire Wireless, Cricket, Cincinnati Bell and Virgin Mobile.

The service is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier.

Privacy Policy:

Please review the Genentech Privacy Policy which can be found at: http://www.gene.com/privacy-policy

Rights Releases; No Warranties; Reservations

By participating, you agree to release and hold harmless mGage and Participating Wireless Carriers ("Released Parties") and their respective representatives, agents, successors, assigns, employees, officers and directors, from any and all liability, for loss, harm, damage, injury, cost or expense whatsoever including without limitation, property damage, personal injury and/or death which may occur in connection with this Program, and for any claims based on violation of law or infringement or violation of any rights of any person or entity, including, without limitation, violation of publicity rights, defamation, invasion of privacy.

Released Parties are not responsible for any printing, typographical, mechanical or other errors in associated promotional materials in connection with this Program. Participating Wireless Carriers and/or each of their respective subsidiaries, affiliates, shareholders, officers, directors, agents, representatives and employees are not responsible for this Program, and none of them will have any liability or responsibility for any claim arising in connection with participation in this Program.

The Released Parties make no warranties, and hereby disclaim any and all warranties, express or implied, concerning any prize or content furnished by third parties in connection with this Program. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND THE RELEASED PARTIES HEREBY DISCLAIM ALL SUCH WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSES AND/OR NON-INFRINGEMENT.

Released Parties are not responsible for technical, hardware, software, electronic, network, telephone or other communications malfunctions, errors or failures of any kind, errors in transmission, traffic congestion, lost or unavailable network connections, telephone connections, wireless phone connections, web site, Internet, or ISP availability, unauthorized human intervention, traffic congestion, incomplete or inaccurate capture of entry information (regardless of cause) or failed, incomplete, garbled, jumbled or delayed transmissions which may limit or restrict your ability to send a message, including any injury or damage to your or any other person's wireless device relating to or resulting from participating in this Program.

Genentech reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Program for any reason without notice, including, without limitation, virus, bugs, non-authorized human intervention, fraud or other causes beyond its control, including, without limitation, anything that affects the administration, security, fairness or proper conduct of this Program.